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Terms and Conditions

Effective Date: 01/01/2025

Welcome to Gluck Global. These Terms and Conditions govern your engagement with our services. By using our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.

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1. Services Provided

Gluck Global offers services to assist Sri Lankans in:

  • Applying for study opportunities in Germany.

  • Securing work placements in Germany.

  • Learning the German language and applying for relevant visas.

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2. User Responsibilities

By engaging with our services, you agree to:

  • Provide accurate and up-to-date information.

  • Adhere to Sri Lankan and German laws and regulations.

  • Refrain from any activity that disrupts or harms Gluck Global’s reputation or services.

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3. Payment Terms

  • Fees for services will be detailed in individual agreements.

  • Payments must be made promptly and are non-refundable unless explicitly stated otherwise.

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4. Refund Policy

Refunds will only be issued under exceptional circumstances where failure is due to Gluck Global’s negligence or error, as outlined in the specific service agreement.

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5. Limitation of Liability

Gluck Global will not be held responsible for:

  • Decisions or actions taken by third parties, such as universities, employers, or government agencies.

  • Delays, rejections, or outcomes beyond our control, including visa decisions.

  • Any damages or losses arising from the use of our services, except in cases of gross negligence.

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6. Intellectual Property

All content, logos, designs, and materials provided by Gluck Global are the property of Gluck Global and protected under copyright laws. Unauthorized reproduction or use is prohibited.

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7. Termination of Services

Gluck Global reserves the right to terminate services if:

  • Users provide false or misleading information.

  • Users fail to comply with these Terms and Conditions.

In such cases, outstanding fees will remain payable.

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8. Governing Law

These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes arising from these terms will be resolved in Sri Lankan courts.

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9. Updates to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

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10. Contact Information

For questions or concerns, contact us at:

  • Email: info@gluckglobal.com

  • Phone: +94 777283624

  • Address: 450/73, Srimavo Bandaranayaka Mawatha, Peradeniya Road, Kandy

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