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Privacy Policy

Effective Date: 01/01/2025

At Gluck Global, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with Sri Lankan laws and international standards where applicable.

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1. Information We Collect

We may collect the following types of personal and sensitive information:

  • Personal Details: Name, email, address, phone number, date of birth, passport details, residency status, educational qualifications, and employment history.

  • Visa Application Information: Financial details, medical information, and other relevant documents for visa applications.

  • Usage Data: Information about your interactions with our website or services.

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2. How We Collect Information

We collect information directly from you through forms, emails, phone calls, or in-person consultations. Additionally, we may collect information from authorized representatives, third parties such as educational institutions, or online platforms when you engage with us.

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3. Purpose of Collecting Information

We collect and use your information to:

  • Assist with study, work, and migration applications to Germany.

  • Facilitate visa application processes.

  • Provide language training and career counseling.

  • Respond to inquiries and improve our services.

  • Comply with legal and regulatory obligations.

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4. Use and Disclosure of Information

We use your information only for the purposes for which it was collected. Your data may be disclosed to:

  • Educational institutions, employers, and language training providers.

  • Relevant Sri Lankan and German government authorities.

  • Third-party service providers for payment processing or technical support.

We do not share your data with third parties for marketing purposes without your explicit consent.

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5. Data Security

We implement robust security measures, including firewalls, encryption, and restricted access, to protect your personal information. However, we cannot guarantee complete security against all threats. By using our services, you accept the inherent risks of data transmission.

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6. Access and Correction

You have the right to access, update, or delete your personal information held by us. To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.

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7. Retention of Information

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or de-identify the information.

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8. Cookies and Analytics

We use cookies to enhance your browsing experience and analyze website traffic. You can disable cookies through your browser settings. We also use analytics tools to improve our website and services.

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9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website, and significant updates will be communicated to users.

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10. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Email: info@gluckglobal.com
Phone: +94 777283624

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